Last updated: 1 March 2026
These Terms of Service ("Terms") govern your access to and use of the e-Lister platform and website (collectively, the "Service") provided by [Company Name], registered in England and Wales ("e-Lister", "we", "us"). By accessing or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.
e-Lister provides a software platform enabling multichannel product listing management, inventory synchronisation, order management, shipping dispatch and related features. The specific features available to you depend on your Subscription plan.
We reserve the right to modify, suspend or discontinue any part of the Service at any time. Where changes are materially adverse to you, we will provide at least 30 days' prior notice by email where practicable. Your continued use of the Service after any change constitutes acceptance of the updated Terms.
To use the Service you must register for an Account. You agree to: (a) provide accurate, current and complete information during registration; (b) maintain and promptly update your registration information; (c) keep your login credentials confidential; and (d) notify us immediately if you believe your Account has been compromised.
You are responsible for all activity that occurs under your Account. We are not liable for any loss or damage arising from your failure to maintain the security of your credentials.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
The Service operates by connecting to Marketplaces via their official APIs on your authorisation. You are solely responsible for:
We are not responsible for any action taken by a Marketplace against your seller account, including account suspension, listing removal or financial penalties, arising from your use of the Service.
Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use and protect personal data. By using the Service you acknowledge that you have read and understood the Privacy Policy.
Where you use the Service to process personal data relating to your end customers ("End-Customer Data"), you are the data controller and we act as your data processor. We will process End-Customer Data only on your instructions and in accordance with applicable data protection law. A Data Processing Agreement ("DPA") is available on request and, for Customers to whom UK or EU GDPR applies, forms part of these Terms.
The Service, including all software, algorithms, designs, text, graphics and other content developed by us, is owned by e-Lister or its licensors and is protected by intellectual property law. Nothing in these Terms transfers any intellectual property rights to you.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes during your Subscription period.
You grant us a limited licence to access and process your Customer Data to the extent necessary to provide the Service to you. We do not acquire any ownership rights in your Customer Data.
Access to the Service is provided on a subscription basis. Subscriptions are billed monthly or annually as selected at the time of purchase. All fees are exclusive of VAT and any other applicable taxes, which are your responsibility.
Subscriptions renew automatically at the end of each billing period unless cancelled. You may cancel your Subscription at any time via your Account settings. Cancellation takes effect at the end of the current billing period and no refunds are issued for unused periods of a monthly subscription. Annual subscriptions cancelled within 14 days of purchase are eligible for a full refund.
We reserve the right to change our pricing. We will provide at least 30 days' notice of any price increase before it applies to your Subscription.
To the fullest extent permitted by applicable law:
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
You agree to indemnify, defend and hold harmless e-Lister and its officers, directors, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any Marketplace's terms of service or applicable law; (d) any claim by a third party arising from your Customer Data or business operations.
We may suspend or terminate your access to the Service immediately if: (a) you materially breach these Terms and fail to remedy the breach within 14 days of written notice; (b) you engage in fraudulent, illegal or abusive activity; (c) continued provision of the Service to you would violate applicable law or require us to act in breach of any Marketplace's terms.
Upon termination, your right to use the Service ceases immediately. We will provide you with an export of your Customer Data for 30 days following termination, after which it will be deleted.
These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are a consumer resident in another jurisdiction in which you have additional statutory rights.
These Terms, together with the Privacy Policy and any applicable DPA, constitute the entire agreement between you and e-Lister in respect of the Service and supersede all prior agreements and understandings. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any provision shall not constitute a waiver of our right to enforce it subsequently.
For questions about these Terms, please contact: legal@e-lister.io